Resident Utility Billing Guide
What is Ratio Utility Billing (Rubs)?
The Ratio Utility Billing Program is formulated to calculate what portion of the heat, water, sewage, and garbage consumption cost each home is responsible for based on the square footage of each unit.
Which utilities are impacted by RUBs?
With the Ratio Utility Billing, residents will be responsible for the following utility costs, based on the square footage of your home:
Who is impacted by RUBs?
New Leases
(moving in)
Month-to-Month Leases
Lease Renewals
(current resident)
The Process for Ratio Utility Billing Enrollment:
Once automatic enrollment in the phased rollout of the Ratio Utility Billing Program starts, utility billing services will be managed by YES Energy Management. For additional information about YES Energy Management, call 800-796-0594 or visit:
yesenergymanagement.com/contact
Payment Information:
Utility billing services will be provided by YES Energy Management. Billing will commence on the program rollout date. Your initial statement is expected to be delivered approximately 45 days after the program begins. Each month, you will be billed for your assigned portion of heat (gas or electric),water, sewer, and trash services.
Monthly utility statements will be issued by email and attached to your Rent Café portal. To change your preferred delivery method, please contact YES Energy Management directly.
YES Energy Management typically generates bills on the third week of the month. Payment will be due to the property along with your rent on the first day of the following month.
To learn more about YES Energy Management, visit yesenergymanagement.com.
For questions about your utility charges or the allocation process, please contact YES Energy Management at 1 (833) 796-0594 or yescs@yesenergymgmt.com.
Frequently Asked Questions
Does my bill include common area, vacant units, sprinkler costs?
No, Valley Rental will cover these costs.
Where can I find my RUBs statement?
Need to get this info from YES.
How do I make a payment?
The amount will be included in your monthly rent payment but listed on a separate line item from your rent.
When is my payment due?
It will be due on the 1st with your rent.
How is usage determined?
The charge is based on the total utility consumption for the building. A calculation that takes into account the apartment’s square footage is used to allocate a fair share of the costs to each residence. Utility expenses associated with common areas, are excluded from the total bill before charges are distributed.
Will I be billed for utilities if I’m away?
You will not be using utilities while you are away which reduces the total consumption. All residents will still share the total amount of usage between heat, water, sewage, and trash, except for common areas and vacant units.
Can I use autopay?
To pay your utilities automatically, you will need to set up an additional autopayment specifically for your utility payment to ensure the payment is made in full. This can be set up within your resident portal after you receive your first statement. Set your rent and utility payment date for the 1st of the month.
How much will my monthly RUBS payment be?
Your portion can vary month over month based on the total usage in the building. For your convenience, you can choose the “pay 100%” feature in the resident portal to make a full monthly payment.